Your privacy is important to us, so Not Just MS, a service provider based in Belgium, has created the following Privacy Policy (“Policy”) to let you know what information we collect when you visit our Site https://www.notjustms.com (“Site”), why we collect it, and how we use it. This Policy applies to all users worldwide, including those in the EU, EEA, California, Australia, and other regions.

1. Information We Collect from You

We collect information that you provide to us, which is necessary for the adequate performance of the contractual arrangement between you and us, and to allow us to comply with our legal obligations.

• Account Signup Information: When you create an account, we ask you to provide signup information, such as your email and name.
• Communications, Chats, Messaging: When you communicate with us via email or any other method, we collect information about your communication and any information you choose to provide or disclose. We may access information provided by email, chats, purchase history, etc., to respond to your requests.

2. Information We Collect Automatically

When you use our Site or contact us directly, we may collect information, including your personal information, about how you use our Site and the services you interact with. This information is necessary for the performance of the contract between you and us, to comply with legal obligations, and to enhance the functionalities of the Site.

• Log Data and Device Information: We automatically collect log data and device information when you access and use the Site, even if you have not created an account or logged in. This information includes, among other things, IP addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
• Tracking Technologies and Cookies: We use cookies and similar tracking technologies (e.g., beacons, tags) to collect information about your interactions with the Site. We use cookies to improve our Site and make it easier to use, recognize users, and customize experiences. More information is provided in Section 5 of this Policy.
• Geo-location Data: We may collect information about your approximate location as determined by data such as your IP address to offer you an improved user experience. Such data may be collected only when you access the Site using your device.
• Usage Information: We use tools like Google Analytics to collect information about your interactions with the Site, such as the pages you visit, content you view, searches, and other actions. Google, Inc. may plant a permanent cookie on your web browser to identify you as a unique user during future visits. For more information, please visit Google’s Privacy Policy.

3. How We Use Your Information

We process your information in accordance with data protection principles and may use it for various purposes, including:

• To identify and authenticate users
• To create and manage accounts
• To create a trusted environment
• To generate statistics and analyze the market
• To stay connected and provide support
• To customize marketing efforts
• To send billing information
• To manage user orders and communications
• To improve services
• To ensure data security and prevent fraud
• To comply with applicable laws
• To request feedback and post testimonials

4. International Data Transfers

We may transfer your personal data to countries outside your home country, including the United States, the European Union, and others. These countries may not have the same data protection laws as your home country, but we will ensure that any transfer of personal data complies with applicable data protection laws, with appropriate safeguards in place to protect your data.

5. Our Use of Cookies

A cookie is a small file containing an identifier (a string of letters and numbers) that is sent by a web server to your web browser and stored on your device. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be either “persistent” cookies or “session” cookies:

• Persistent cookies remain on your device for a set period or until you delete them.
• Session cookies expire at the end of your browsing session, when the web browser is closed.

Cookies typically do not contain any information that personally identifies you, but the personal information we store about you may be linked to the information stored in and obtained from cookies.

We use cookies for the following purposes:

• Authentication: To identify you when you visit our website and as you navigate our site.
• Status: To help us determine if you are logged into our website.
• Security: As part of our security measures to protect user accounts and our website, including preventing fraudulent use of login credentials.
• Advertising: To help us display advertisements that are relevant to you.
• Analysis: To analyze the use and performance of our website and services.

Google Analytics:
We use Google Analytics to gather information about how our website is used. Google Analytics collects this information through cookies, and it helps us create reports about website usage. For more information, you can view Google’s Privacy Policy.

Managing Cookies:
Most browsers allow you to refuse or delete cookies. The methods for doing so vary depending on the browser and version you are using.

Please note that blocking cookies may negatively impact the functionality of many websites, including ours. Some features of our site may not be available to you if you block or delete cookies.

6. Direct Marketing and Communication Preferences

We may use the contact information you provide, such as your email address, to send you newsletters, updates, and other marketing communications that may be relevant to you. These communications could be personalized based on information we have collected about you, such as your location, interests, or interactions with our Site.

Opting Out of Newsletters:

If you decide you no longer wish to receive our newsletters or marketing emails, you can opt out at any time by clicking the “unsubscribe” link included at the bottom of each email. After unsubscribing, you will not receive marketing communications from us, but you may still receive essential non-marketing emails related to your account or any transactions.

7. Children’s Privacy

Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information.

8. Data Subject Rights

You have rights regarding the protection of your personal information, including:

• The Right to Access: You can request access to your personal information that we collect.
• The Right to Rectify: You can correct, update, or request the deletion of your personal information.
• The Right to Object to Processing: When we rely on your consent to process your personal information, you may withdraw consent at any time. This will not affect the lawfulness of processing prior to the withdrawal.
• The Right to Lodge a Complaint: You can raise questions or complaints with the national Data Protection Agency in your country. However, we encourage you to contact us first for a peaceful resolution.
• The Right to Erasure: You may request the erasure of data without undue delay for legitimate reasons, such as when data is no longer necessary for the purposes it was collected.

9. Third-Party Links

Our Site may contain links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, as we do not control their policies and practices.

10. Retention of Data

We retain your personal information to provide services to you and to comply with legal obligations, resolve disputes, and enforce our agreements. Personal information will be retained as long as necessary to fulfill these purposes unless a longer retention period is required by law.

11. Security

We have implemented security measures designed to protect the personal information you share with us, including physical, electronic, and procedural measures. However, the transmission of information via the internet, email, or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information. We encourage you to avoid sharing sensitive information.

12. Direct Marketing

We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized by considering other information you have provided to us or that we have collected or generated from other sources. You can withdraw consent for direct marketing at any time by following the unsubscribe instructions in the email or by contacting us directly.

13. Application of Policy

This Policy applies only to the services offered by Not Just MS. It does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services, or other sites linked from our Site or Services.

14. Amendments

Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may provide a more explicit notice (including, for certain services, email notification of Policy changes).

15. Acceptance of This Policy

We assume that all users of this Site have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. Continued use of this Site implies acceptance of the revised Policy.

16. Contact Information

For any questions regarding this Policy or requests regarding the processing of personal data, please contact us at [email protected]